Login Issue - Google SSO

Unable to connect to the game due to the following error message.

Workaround

  • You need to reset your password via email if you know the email linked to your S&F account – or contact support to have your password reset in order to connect to your S&F account and avoid the Google SSO login.

  • Or try connecting your phone to mobile data instead of Wi-Fi and see if you can log in.
If the suggested workarounds above do not work, please contact support.

 Login Issue - "Unknown Error"

Unable to connect to the game due to the following error message.

Workaround

  • Try connecting your phone to mobile data instead of Wi-Fi and see if you can log in.
If the suggested workarounds above do not work, please contact support.

 Login Issue - "Wrong Password"

Unable to connect to the game due incorrect credentials.

Workaround

  • Try to reset your password via email if you know the email linked to your S&F account – or contact support to have your password reset in order to connect to your S&F account.

  • Or try connecting your phone to mobile data instead of Wi-Fi and see if you can log in.
If the suggested workarounds above do not work, please contact support.