Why should I create an S&F Account?

The S&F account will be the new home for all your characters. With the S&F account you will have access to all your characters with ...

How can I use my characters on all platforms?

If you have stored an email and password in your S&F account in the settings, you can use them to log in on all platforms.Add password t...

How do I create an S&F account?

There are two options on how to create an S&F account:Being logged in to a characterWithout being logged in to a character 1. How to cre...

Where can I find an overview of all my characters?

In the character selection you will find all of your characters. On the upper right you will see if you are logged in to your S&F Accou...

How do I connect a character to my S&F account?

You can connect all of your characters which are not yet connected to an S&F account to your S&F account here. The connection to an...

I cannot login to the game!

There can be various situations in which you can no longer log into the game. Therefore, it is necessary to read the error message from the ...

I didn't get the validation mail!

Under certain circumstances it may happen that the validation email has not been delivered. For this case there is the following checklist:H...

Can I play multiple accounts?

Multi-AccountsEach player is allowed to play one character / S&F account per server only.Playing more than one can lead to a perman...

What happens if I do not validate my S&F account?

You will have 24 hours to confirm the email validation link. If you do not confirm it within 24 hours your provided data will be deleted. In...

Where to find my PlayerID?

Promt /pid in the guild chat and your playerID will be displayed.Learn how to find your CharacterID for the WebShop here.

How to change my character name?

Character names will only be changed in exceptional cases and only once per year at max.To change a character name you need to contact our g...

How to delete my character?

To delete your character you need to open the character selection. Use the "Manage" button to manage the displayed characters.Use the "trash...

How many characters am I allowed to play?

You are only allowed to play one character per server.Playing multiple characters on the same server may lead to a permanent ban of all char...

How do I change my account e-mail?

You can change your e-mail used to login to your S&F account at any time. Click on the gear wheel to open the options when being l...

How do I change my account password?

You can change your password in the settings of your S&F account while being logged in to your S&F account.Click on the gear wheel ...

How do I import a character?

To play characters without S&F account you need to import those to the tab "Local".If you would like to connect characters to your S&am...

How do I change my account name?

S&F Account names will only be changed in exceptional cases and only once per year at max.To change an S&F account name you need to ...

How do I change my character's email?

Characters which have been created before the implementation of the S&F Account may have individual login credentials. These login cred...

How do I change my character's password?

Characters which have been created before the implementation of the S&F Account may have individual login credentials. These login crede...

How to create a character?

Note: Login to your S&F account before creating a new character and your new character will be validated and connected to your S&am...

What is an SSO account?

SSO is the abbreviation for Single Sign-on and refers to a login procedure that takes place via a specific provider.In Shakes & Fidget, ...

Which platform supports which SSO method?

Browser: Facebook, Google, SteamAndroid:  Google Play, Facebook, SteamiOS: Game Center, Sign in with Apple, Facebook, Google, SteamStea...

How to add email and password to my S&F account?

Click on the gear wheel to access the options when logged into your S&F account.Navigate to the "SF" icon and click on "Add email".Enter...

How to delete an S&F account?

Open the S&F account settings. Here you will find the option to delete your S&F account. If you decide to delete your S&F accoun...