To delete your character you need to open the character selection. Use the "Manage" button to manage the displayed characters.

Character Selection

Use the "trash can" icon to delete a selected character.

Manage Characters

A window will open where you would need to tick mark the option "Delete character permanently" and confirm with the "OK" button. This action is irreversible and the character will be deleted permanently from the data base. 

As a security measure, the final deletion of a character will be executed 30 days after the character deletion was initiated. As long as the final deletion is pending, the character will still be visible in the character selection including the date of deletion.

Until the character will be deleted, a login to the character will cancel the deletion process.

Once you clicked the "OK" button, another window will appear where you have to enter your email address and password.

You will not be asked for email and password when being logged in with a single sign-on service but depending on the used service you may be asked to verify your login method.

Input your email address and password and confirm with the "OK" button. An additional security prompt will appear where you have to type in the following sentence "DELETE CHARACTER FOREVER". Click the "OK" button to finish.

 

  • Character without any S&F account: to delete the character, you will need to input its email address and password, you will not be asked for email and password when being logged in with a single sign-on service but depending on the used service you may be asked to verify your login method.

  • Character linked to an S&F account: to delete the character, you will need to input the email address and password pertaining to the S&F account,  you will not be asked for email and password when being logged in with a single sign-on service but depending on the used service you may be asked to verify your login method.